IT Support
Submit a support ticket
For IT support, please lodge a support ticket and we will get back to you as soon as we can to help you resolve your issue.
Remote desktop assistance
For Aldinga Media remote IT support, please ensure you have contacted us prior to going ahead with the following procedure.
Remote assistyance will be charged at $20 per 15min blocks.
AnyDesk
Download and run the AnyDesk remote support app. (Links below)
This version does not require full installation or Administrator rights.
When you are on the phone to us you can tell us the 9-10 digit ID address (Shown in red at the top of the application) for us to connect to your PC remotely.